Training for Salespeople on Non-Sales Related Skills
The role of salespeople is not confined to customer engagement, in order for them to function efficiently and effectively they must be prepared and organised. Issues such as self motivation, time management, problem solving and measuring risk etc. all combine to complement the sales skills of the individual to allow them to perform to the best of their ability.
Allocating time and resources to prospecting, as well as other duties such as maintaining your CRM system, product education or competitor analysis are all very important in insuring that salespeople are well prepared before embarking on sales calls.
According to the Universal Sales Skills Audit (USSA), 25 out of 57 skills relate in some way to non-sales related skills, the majority of these can be classified under the following categories:
- Accountability & Responsibility
- Time Management
- Problem Solving
- Evaluation of Risk
- Prioritising Tasks